Customer Stories

Real results, by product.

From research labs to recycling floors, from Hawaii to Bulgaria, real results from real customers around the world.

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Devices Deployed
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Countries

What our customers say

FabriTell

"At Wärgön Innovation we work on development projects related to AI and automation. Our handheld FabriTell scanner assists us in demonstrating and developing automated textile processes by being simple and portable. NIRS plays a crucial role in enabling automated sorting of textiles."

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Amanda Hahlin
Wärgön Innovation · Sweden
FabriTell

"This handheld FabriTell device will change the game in sorting. Within seconds, it displays the fabric compositions of the textile scanned, with precision. It lights up a different colour for different fibres — we don't need burn tests or any other tests conducted on each bale."

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ReWeave
via LinkedIn
FabriTell

"We use the FabriTell machine mainly for analysing production scraps from textiles. When we don't get the composition from our customers it is a very useful machine for us to be able to identify the fibre."

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Anne Guihery
Weturn · via LinkedIn
FabriTell

"Yodomo is excited to be one of the first in the world to apply new textile identification technology from Matoha. Textile identification is going to play an important role in increasing the chances of onward use of unused textiles, reducing waste."

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Sophie Rochester
Yodomo · Innovate UK KTN Project · via LinkedIn
FabriTell

"I did quite a bit of research and found that the FabriTell unit offers the best balance of features including software updates and portability. I can now verify the fabric composition of various items and ward off allergic reactions to certain garments."

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Howard B. Richman
Fabric Identifier Testing Service · USA
FabriTell

"Textile identification devices based on Near Infrared technology made by Matoha are a game changer in our sorting for recycling process. Separating pure material from blended fabrics and sorting by specific blend variations will help us a lot in the new recycling projects we are working on."

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Texcycle
Textile Recycling · Bulgaria · via LinkedIn
FabriTell

"The Matoha scanner was a big hit with the exhibition attendees and people were very keen to use it and learn more about the technology. It was also a great conversation starter for educating people more about the state of the industry."

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Alicja Jordan
Zalando
PlasTell

"I love our spectrometer! There's lots of plastic material that we formerly had to turn away because it was unmarked. Now we can take almost all of the unidentified material. Since we collect over 8,000 pounds a month, the amount of saved plastic is significant."

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Kathi Goldman
James Recycling · USA
PlasTell

"The PlasTell has become one of our favourite teaching tools. We use it from undergraduate practical classes to PhD training and public outreach events. It provides an engaging and intuitive way to introduce polymer identification, plastic sorting, and recycling to audiences ranging from university students to 5-year-old children."

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Etienne Grau
University of Bordeaux · France
PlasTell

"We chose to invest in 3 PlasTell devices for the INdIGO Interreg Project. We found the device so easy to use and able to take out onto the field with us to quickly identify fishing gear material and help with the recycling efforts in the south of England."

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Eve Gadd
University of Plymouth · UK
PlasTell

"We use the device mainly at colour development phase. We use it to demonstrate that our masterbatches will allow end products to be detectable. It is mainly used for our PET packaging customers."

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Martin Kirkham
Rapid Colour Services Ltd · UK
PlasTell

"This little device is an absolute game changer for us in the workshop. We get a huge amount of plastic donated to us, a lot completely unmarked, so we have no idea what type of plastic it is and whether or not we're able to recycle it. Fortunately, the PlasTell sorts that issue out for us."

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Matt & Johny
Brothers Make · UK
PlasTell

"The PlasTell is performing perfectly, and we are thrilled with the ease of use and the measurement speed. Your device has reduced the time it takes to identify contamination issues and means I don't have calls and messages at night anymore. It's also been the simplest training package I have had to deliver."

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Jonathan Attwood
IPL Brightgreen · UK
PlasTell

"The PlasTell machine has been performing brilliantly. Results are accurate and within seconds. We have used the machine extensively since we had it without any trouble so far. In fact we might pick up a couple more for our other locations."

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Amar Bin Singh
Rasco International · India
PlasTell

"The machine is extremely user-friendly and anyone can use it. I love that it has an app that stores all previously analysed data. I tested the accuracy using known plastics and it determined the type accurately each and every time."

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Fatima Khan
ScarabTech · South Africa
PlasTell

"We love using the PlasTell, it's been an absolute game changer! This nifty device means we can identify plastics quickly and easily, allowing us to recycle plastic with confidence and bring it into a closed loop system."

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Marcel van Enckevort
Eurasia Corp · Benelux
PlasTell

"Highly compact, accurate and low-cost sensing — these three keywords describe our NIR PlasTell very well. At Omnicycle we use it to identify the different kinds of plastic assigned to us by our customers. The PlasTell accurately reveals the specific involved material."

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Christoph Brüning
Omnicycle GmbH & Co. KG · via LinkedIn
PlasTell

"Our production manager is already using the PlasTell device and his comment is that we should have bought one earlier!"

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Future Makers
PlasTell Customer
PlasTell

"To recycle plastic waste from various sources it must be sorted and therefore identified. When we collect waste it is not sorted and sometimes in fragments, impossible to identify. That's why we used a little magic object: an NIR spectroscopy scanner. A big thank you to Matoha who developed this little gem!"

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Lorenzo Barrail
La Pesée · France · via LinkedIn
PlasTell

"We use PlasTell in our lab on a daily basis to identify polymers. It's in use 24/7. It works well and we didn't have a problem with it so far. It's very easy to use."

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Gabriela Fábryová
Green Group · Slovakia
PlasTell

"Our NIR device continues to make waves, even after severe degradation in the oceans. It triumphs in identifying different plastics, contributing to a sustainable future."

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Maja Lowedey
Bracenet · Germany · via LinkedIn
PlasTell

"The new device is very great! We're thinking about integrating it into our small scale micro-factories."

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Simon Bernard
CEO, Plastic Odyssey
PlasTell

"This nifty little machine can identify different types of plastic. We mostly recycle plastic we collect on beaches, and often the pieces are either not labeled or the labels are worn off. The PlasTell sorts that out for us."

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Berenike Steiger
im mocean · via LinkedIn

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FAQ

Common Questions

Why choose a subscription over a one-off purchase? +
A subscription spreads the cost into predictable monthly payments, includes software updates, and can be easier to justify as an operating expense rather than a capital purchase. A one-off purchase gives you full ownership with no ongoing fees. Both options include access to the Matoha app and Cloud dashboard. Compare options →
How long is the contract for subscriptions? +
Subscription terms vary by plan. Please contact us for current contract lengths and flexible options — we can often accommodate rolling monthly or annual arrangements depending on your needs.
What is the cancellation policy? +
One-off purchases come with a 21-day money-back guarantee — if the device doesn't work for your materials, return it for a full refund. For subscription plans, cancellation terms are outlined in your agreement. Get in touch if you have any questions.
How long does delivery take? +
FabriTell, PlasTell and CarpeTell handheld devices ship within approximately 60 days of order. The S-Bench system has a longer lead time due to custom configuration — contact us for current availability. We ship worldwide.
Can I try before I buy? +
Yes — we offer a live demonstration where we scan samples you send in advance, so you can see results on your own materials before committing. All devices also come with a 21-day money-back guarantee. Book a demo →
Do the devices work without an internet connection? +
Yes — all Matoha devices identify materials fully offline. The AI runs on-board, not in the cloud. Wi-Fi is only used for syncing scan data to Matoha Cloud and receiving firmware updates, both of which are optional.