FabriTell for Charities & NGOs

More of every donation,
put to good use.

Volunteers and seasonal staff can't be expected to know fibre composition by feel. FabriTell tells them in under a second, so every donated item is sorted correctly, your data holds up for funders, and nothing useful gets sent to landfill by mistake.

Talk to Our Team See FabriTell Specs
Textile Recycling Garment Sorting Second-Hand & Resale Charity & NGOs Textile Manufacturing QC & Lab Testing
The Problem

Sorting depends on
whoever's on shift.

Volunteers rotate constantly

Charity shops and donation centres often rely on volunteers who come in a few hours a week, there's no time to build years of fibre-identification experience.

Missorted items lose value or go to waste

A wool jumper sorted as "synthetic mixed rag" by mistake earns a fraction of what it could have, or gets sent down the wrong stream entirely.

Funders and partners want proof, not estimates

Grant reports and corporate textile-recovery partnerships increasingly ask for composition data on what was processed, not a rough percentage from memory.

Budgets don't stretch to lab testing

Sending samples out for composition testing is rarely realistic on a charity operating budget.

The Solution

Expert-level sorting,
zero fibre training.

Anyone can learn it in ~30 minutes

Scan, read the colour-coded result, sort. No textile background needed, a new volunteer is productive on day one.

Every item correctly routed

FabriTell identifies the actual fibre composition, so high-value materials go where they're worth the most instead of into the general rag stream.

Exportable data for funders and partners

Matoha Cloud logs every scan and exports to Excel or via API, giving you real composition data to report to funders, councils, or corporate partners.

One device, one low fixed cost

No per-sample lab fees. A single FabriTell device handles unlimited scans for the life of the device.

Verified in the Field

Real NGO deployment

📊 Waste Auditing at Scale

An NGO partner uses 10 FabriTell devices to audit textile waste streams, recording composition data through Matoha's mobile app and exporting results in Excel-friendly formats for reporting and analysis.

Return on Investment

What changes with
verified sorting

FactorSorting by feel / experienceFabriTell-assisted
Time to identify fibre contentVariable, experience-dependent< 1 second per scan
New volunteer ramp-up timeMonths to build reliable judgement~30 minutes to operate the device
Composition data for reportingEstimated / not recordedLogged automatically, exportable to Excel/API
Cost per item testedLab testing: per-sample fee£0 marginal cost after device purchase
Device cost—£4,199 one-off, or from £199/mo + device from £849/mo

Identification speed (<1 second) is from FabriTell's published device specification. The "10 devices" deployment is a real, documented NGO case study; figures for training time and ramp-up are general device-onboarding estimates, not from that specific case study.

Which Device Fits

Sized to your operation,
not the other way round

Recommended starting point

FabriTell Handheld

Low-cost entry, no infrastructure changes, simple enough for rotating volunteer teams. The choice for most charity shops and donation centres.

From £4,199 one-off · or from £199/mo + device from £849/mo · volume pricing available for multi-device deployments

For large-scale operations

S-Bench Sorting Station

For NGOs running high-volume textile banks or sorting centres, S-Bench standardises grading and identification into one workflow.

Pricing on request — talk to our team

Coming 2027

FabriBot

Automated sorting for the largest collection networks. In development, not yet available to order.

Register your interest →

In the Field

Real devices,
real donation centres

Volunteer in hi-vis scanning a donated blanket with FabriTell Handheld
FabriTell Handheld scanning a pile of donated clothing
FabriTell Handheld beside folded donated knitwear

Make every donation
count.

Talk to us about charity and NGO pricing, multi-device deployments, and grant-friendly procurement.

Talk to Our Team View Pricing
FAQ

Common Questions

Why choose a subscription over a one-off purchase? +
A subscription spreads the cost into predictable monthly payments, includes software updates, and can be easier to justify as an operating expense rather than a capital purchase. A one-off purchase gives you full ownership with no ongoing fees. Both options include access to the Matoha app and Cloud dashboard. Compare options →
How long is the contract for subscriptions? +
Subscription terms vary by plan. Please contact us for current contract lengths and flexible options — we can often accommodate rolling monthly or annual arrangements depending on your needs.
What is the cancellation policy? +
One-off purchases come with a 21-day money-back guarantee — if the device doesn't work for your materials, return it for a full refund. For subscription plans, cancellation terms are outlined in your agreement. Get in touch if you have any questions.
How long does delivery take? +
FabriTell, PlasTell and CarpeTell handheld devices ship within approximately 60 days of order. The S-Bench system has a longer lead time due to custom configuration — contact us for current availability. We ship worldwide.
Can I try before I buy? +
Yes — we offer a live demonstration where we scan samples you send in advance, so you can see results on your own materials before committing. All devices also come with a 21-day money-back guarantee. Book a demo →
Do the devices work without an internet connection? +
Yes — all Matoha devices identify materials fully offline. The AI runs on-board, not in the cloud. Wi-Fi is only used for syncing scan data to Matoha Cloud and receiving firmware updates, both of which are optional.