CarpeTell for Social Housing Providers

Void works carpet
can be recycled, if you know what it is.

Social housing providers and their contractors strip out carpet across thousands of properties every year. CarpeTell identifies fibre composition at void stage, enabling diversion from landfill and giving sustainability teams the verifiable evidence they need.

The Problem

Void carpet is stripped
fast, and landfilled fast.

Void turnaround times are short

Property void works are managed to tight turnaround schedules. Carpet comes out fast, goes into skips, and the skip is collected, without any fibre identification or diversion decision.

Contractors don't know what they're lifting

Void contractors are focused on speed, not material analysis. Without a quick tool for fibre ID, there's no practical way to separate recyclable carpet from the general waste stream.

Social value requirements need evidence

Registered providers face increasing pressure to demonstrate environmental social value, including waste reduction and recycling. Landfill default doesn't satisfy board-level reporting or Regulator scrutiny.

Landfill costs erode tight maintenance budgets

With landfill tax rising year-on-year, the cost of routing everything to landfill is climbing, even for materials that have viable recycling routes if identified correctly.

The Solution

CarpeTell at void stage —
fast enough for the schedule.

Scan in under a second, during strip

CarpeTell Handheld lets void contractors scan carpet during strip-out, not after. Fibre type in under a second means the routing decision is made before the skip is loaded.

Polypropylene and nylon separated at source

Social housing carpet is typically PP or nylon, both recyclable when separated and identified. CarpeTell distinguishes them quickly, enabling two separate loads rather than one mixed skip.

Property-level records for social value reporting

Matoha Cloud stores every scan by location, date, and fibre type. Your sustainability team gets a monthly summary of void carpet diverted, recycled, and documented, ready for board reports or Regulator returns.

Works within existing contractor workflows

CarpeTell doesn't change how void contractors work, it adds one step (scan before loading) that enables a different destination. Most contractors integrate it within an existing survey or property inspection.

Sector Drivers

Social housing waste targets
are increasingly non-negotiable.

🏠

Scale creates opportunity

Large housing associations may manage tens of thousands of properties. Even a modest diversion rate across void carpet volumes adds up to significant tonnes diverted annually, if the identification is in place.

📊

SROI and social value

Verifiable recycling diversion data supports Social Return on Investment calculations and social value reporting, particularly relevant for providers tendering for local authority or Homes England funding.

💰

Cost reduction potential

Diverting carpet from landfill to recycling may reduce the per-tonne waste cost, particularly as landfill tax rates continue rising. Matoha can model estimated diversion scenarios based on your void rates.

See CarpeTell scan
your void carpet live.

Bring off-cuts from a recent void. We'll identify fibre types and show you how CarpeTell integrates with your void contractor workflow in practice.

Talk to Our Team See CarpeTell
FAQ

Common Questions

Why choose a subscription over a one-off purchase? +
A subscription spreads the cost into predictable monthly payments, includes software updates, and can be easier to justify as an operating expense rather than a capital purchase. A one-off purchase gives you full ownership with no ongoing fees. Both options include access to the Matoha app and Cloud dashboard. Compare options →
How long is the contract for subscriptions? +
Subscription terms vary by plan. Please contact us for current contract lengths and flexible options — we can often accommodate rolling monthly or annual arrangements depending on your needs.
What is the cancellation policy? +
One-off purchases come with a 21-day money-back guarantee — if the device doesn't work for your materials, return it for a full refund. For subscription plans, cancellation terms are outlined in your agreement. Get in touch if you have any questions.
How long does delivery take? +
FabriTell, PlasTell and CarpeTell handheld devices ship within approximately 60 days of order. The S-Bench system has a longer lead time due to custom configuration — contact us for current availability. We ship worldwide.
Can I try before I buy? +
Yes — we offer a live demonstration where we scan samples you send in advance, so you can see results on your own materials before committing. All devices also come with a 21-day money-back guarantee. Book a demo →
Do the devices work without an internet connection? +
Yes — all Matoha devices identify materials fully offline. The AI runs on-board, not in the cloud. Wi-Fi is only used for syncing scan data to Matoha Cloud and receiving firmware updates, both of which are optional.